Car Shipping Questions, Answered

It depends on distance, vehicle size, open or enclosed trailer, whether the vehicle runs, and how soon you need pickup. The quote tool gives you a price for your exact move. Our cost guide explains each factor.

Your quote is based on the details you enter. If those details are accurate and nothing changes, that is the price. We tell you before dispatch if anything affects it.

We confirm payment terms when you book and spell out what is due and when. Getting a quote is always free.

Yes. Call us as early as you can. Cancellation terms are explained at booking and in our terms.

Time on the road depends mostly on distance. Short regional moves often take a few days and coast-to-coast moves usually take a week or more. We give you an estimate when your vehicle is dispatched.

Most pickups are scheduled within a few days of booking. For a deadline, ask about expedited shipping.

You choose a pickup window. Weather and traffic affect every truck, so exact days cannot be promised, but we work to the dates you need.

One to two weeks is ideal. In peak seasons, such as snowbird months and summer, earlier is better.

Yes. Every carrier we assign holds active cargo insurance that covers your vehicle while it is on the truck.

Note the damage on the bill of lading before you sign at delivery, take photos, and call us. Claims are made against the carrier's cargo insurance, and we help you start the process.

Open is the standard, lower-cost choice and suits most vehicles. Enclosed transport costs more and protects the vehicle from weather and road debris.

Wash it, photograph it, remove personal items and toll tags, leave about a quarter tank of fuel and have a key ready. Our checklist covers every step.

It is best to ship the vehicle empty. Carrier insurance covers the vehicle, not its contents, and extra weight can affect the price.

About a quarter tank. It is enough to load and unload and keeps the weight down.

Yes. Tell us it is inoperable when you request your quote so we assign a carrier with a winch. It needs to roll, steer and brake.

Someone does. You or a person you trust must release the vehicle at pickup and sign for it at delivery.

Yes, when the street allows it. If a large truck cannot reach your door, the driver arranges to meet you at a safe spot nearby.

The bill of lading. Inspect the vehicle first, compare it with the pickup report, then sign.