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Terms and Conditions

The terms that apply when you use this site or book a shipment with Cowboy Vehicle Shipping.

Last updated: November 12, 2026

These Terms govern your use of cowboyvehicleshipping.com (the "Site") and the vehicle shipping services arranged by Cowboy Vehicle Shipping ("Cowboy Vehicle Shipping," "we," "us"). By using the Site, requesting a quote or booking a shipment, you agree to these Terms.

1. Our Role as a Broker

Cowboy Vehicle Shipping is a vehicle transportation broker. We arrange transport between customers and independent, third-party motor carriers. We are not a motor carrier and do not load, haul or take possession of any vehicle. Carriers are separately licensed and insured and are responsible for the transport of your vehicle.

2. Eligibility

You must be at least 18 years old and able to enter a binding contract. You agree to give accurate, complete information and keep it current.

3. Quotes and Pricing

Quotes are based on the information you provide and current market conditions, including route, distance, vehicle type, running condition, trailer type, timing and carrier availability. If the information is inaccurate or changes, the price may change, and we will tell you before dispatch. You are responsible for added charges caused by changes you request, inaccurate information, redelivery, storage or delays you cause.

4. Booking and Payment

By booking, you authorize us to arrange transport with a carrier we select. Payment terms, methods and timing, including any amount payable directly to the carrier, are confirmed at booking. You agree to pay all amounts due.

5. Cancellation

You may cancel before a carrier is assigned, generally at no charge. Once a carrier has been dispatched or is on the way to pick up your vehicle, a cancellation fee may apply. Any fee is disclosed at booking.

6. Your Responsibilities

  • Provide accurate addresses, contact details and vehicle information, including whether the vehicle runs.
  • Have the vehicle available at the agreed place and time, with someone 18 or older present at pickup and delivery to sign the bill of lading.
  • Prepare the vehicle: remove or secure loose parts, disable alarms and leave about a quarter tank of fuel.
  • Remove personal items. Carriers are generally not licensed or insured to carry personal belongings, and neither we nor the carrier is responsible for items left in the vehicle.
  • Tell us if the vehicle is inoperable, oversized or modified.

7. Inspection and Bill of Lading

At pickup and delivery, you or your representative and the carrier inspect the vehicle together and record its condition on the bill of lading. Note any damage on the bill of lading before signing at delivery. Signing without noting damage may limit your ability to make a claim.

8. Insurance and Claims

The carrier's cargo insurance is the primary coverage for your vehicle during transport. Damage claims are made against the carrier and its insurer. We will help you start a claim and provide the carrier's information. Carrier coverage does not usually include personal items, mechanical failures not caused by the carrier, or damage from weather and road conditions on open trailers.

9. Pickup and Delivery Dates

Pickup and delivery dates are estimates. Weather, traffic, mechanical issues and other shipments can cause delays. We are not liable for costs that result from delays, such as rental cars or missed appointments.

10. Communications and Text Messages

By giving us your contact details, you agree that we may contact you by phone, email and, where you have consented, text message about your quote and shipment. Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. See our Privacy Policy.

11. Disclaimers and Limitation of Liability

The Site and our services are provided "as is." To the fullest extent the law allows, Cowboy Vehicle Shipping is not liable for indirect, incidental or consequential damages, or for loss or damage caused by a carrier. Our total liability for any claim relating to our brokerage services is limited to the brokerage fee you paid us for the shipment.

12. Site Content

The content on the Site belongs to Cowboy Vehicle Shipping or its licensors and may not be copied or reused without permission. Links to other sites are provided for convenience, and we are not responsible for their content.

13. Governing Law

These Terms are governed by the laws of the state where Cowboy Vehicle Shipping maintains its principal office, without regard to conflict-of-law rules.

14. Changes

We may update these Terms. The date at the top shows the latest version. Continued use of the Site or services means you accept the updated Terms.

15. Contact

Questions about these Terms? Call (307) 209-9723 or visit our contact page.

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